AFS-PetMed Pet Insurance Online Member Service

Welcome to our Online Customer Services

Thank you for using our secure Online Policy Management Service. This service enables you to securely change and update certain elements of your policy.

We will be adding new features soon and are continually working on improvements for our customers.

Please note that not all changes to your policy can be made online. If your request is not listed below please contact one of our friendly customer service agents who will gladly assist you on 1300 732 172.

We currently offer the following Online Service Options:

  • Update your address details
  • Update your phone/email details
  • Update your credit card details
  • Update your banking details
  • Authorise an additional person

If making multiple changes, please select the first request type and complete the details. You will then be given the option to “Add another request”

Once completed, we will send you an email confirming your online request.

Contact

Please contact us for assistance if required 1300 732 172.

PDS

Please click here for a copy of our Product Disclosure Statement

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